IT Service Management Toolkit Vol. 1 2.0
Shareware Author : ProcessWorx LLC
OS : Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003
Size : 2677 kBytes
Price : $129.00 -Get the Full Version
License : Demo
Added date : 25. April 2007
Release date : 7. July 2005
Download link: Download here
Publisher web: Visit Website
Software description :
This Service Level Agreement (SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to ITIL based service support and delivery processes.
This template is one of many rapid deployment deliverables available in the more comprehensive IT Service Management (ITSM) Toolkit that can be leveraged by IT professionals and organizations interested in standard, tactical deployment of IT services based on the ITIL framework.
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