Request Tracker 3.1

Screenshot of Request Tracker

Shareware Author : CyberNiche Software

OS : Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003

Size : 4807 kBytes

Price : $149.00 -Get the Full Version

License : Shareware

Added date : 22. November 2005

Release date : 17. February 2005

Download link: Download here

Publisher web: Visit Website

Software description :

  Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program`s database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation and context-sensitive help is provided.

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